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Service Department

Service Department

As well being one of the largest Apple Premium Resellers in Ireland & UK, we are also an Apple Authorised Service Provider with six service centres across Ireland and one located in the heart of London. Our team of Apple certified technicians are ready to look after you and your Apple technology. You can be sure your device is in safe hands.

Apple Certified Technicians
7 Locations
Quick Turnaround
Free Warranty Repairs
Corporate Solutions

Our Services

Warranty Repairs

If your device is covered under warranty, then let us pick up the tab for hardware related issues. No matter where you originally purchased your device, we can help.

Out of Warranty Repairs

We can also help if your device is not covered under warranty. For a small fee, our technicians will give you a detailed quote for the repair including any parts that may be required.

Data Backup

Having a backup of your machine is extremely important. We sell a range of hard drives and can assit you in backing up your data. We always reccomend keeping a backup of your data especially before any repair is carried out.
*Data backups may vary in size and this will vary in the turnaround time.

iPhone Repair

Warranty Repairs

In-warranty repairs for iOS are carried out free of charge for hardware issues, Apple Limited Warrany does not cover software issues.

Express Repairs

In many cases we may have the relevant part in stock and it may be possible to complete the repair in the same working day.

Diagnostics

iOS Restore and MRI €29
iOS Diagnostic Fee €29

iPad Repair

Warranty Repairs

In-warranty repairs for iOS are carried out free of charge for hardware issues, Apple Limited Warrany does not cover software issues.

Express Repairs

In many cases we may have the relevant part in stock and it may be possible to complete the repair in the same working day.

Diagnostics

iOS Restore and MRI €29
iOS Diagnostic Fee €29

All repair prices are subject to device inspection. Repair prices may change without notice, we will inform you of the cost prior to carrying out any repairs.

Mac

Warranty Repairs

In-warranty repairs for Mac are carried out free of charge for hardware issues, Apple Limited Warrany does not cover software issues.

Express Repairs

In many cases we may have the relevant part in stock and it may be possible to complete the repair in the same working day.

	Price
Diagnostic Fee	€49
For just €49 your device will be assessed by one of our fully qualified Apple Certified Technicians, we will gather a full diagnostic report on your device outlining any possible issues including a complete over-all health check on your machine, once complete you will get a full report out lining any recommendations or issues present and best steps to take going forward.	€49
Labour Tier 1	€39
Covers basic hardware services	€39
Labour Tier 2	€99
Covers main hardware services	€99
Labour Tier 3	€149
Extra hardware services	€149
Data Transfer	€99
We will transfer your data to an external hard drive or to a new Mac	€99

All repair prices are subject to device inspection. Repair prices may change without notice, we will inform you of the cost prior to carrying out any repairs.

Apple Watch / Beats

Warranty Repairs

We carry out warranty repairs for Apple Watch and Beats products. This is carried out free of charge if the device is in warranty or has AppleCare.

Out of Warranty Repairs

We also do out of warranty repairs for Apple Watch and Beats. Please contact us for more info and pricing.

All repair prices are subject to device inspection. Repair prices may change without notice, we will inform you of the cost prior to carrying out any repairs.

What Next?

Disable Find My Device

In order to take a device in for repair, Find My Device must be disabled. Click here for more information on how to disable it
Back Up Your Device

Before booking in your device it is a good idea to do a complete backup. For more information on backing up your iPhone click here. For more information on backing up your Mac click here.
Schedule Your Appointment

Click the link below to find a location near to you where you can schedule an apointment.
Book Now
How Long will my repair take?

Our technicians work Monday to Friday, generally most repairs are completed in 5 - 7 working days. There are some exceptions:
- ■ iPhone battery repairs: 2 - 3 working days
- ■ iPhone displays: same working day if dropped off before 11am.
- ■ Apple Watch and Beats repairs can take 7 - 10 working days.
These are approximate time frames, we always strive to complete your repair in the most timely manner possible.

Other Services

Recycle your Old Device
Set Up New Device
One to One Training
Device Insurance
Expert Solution

Still have a question?

Call

Telephone Support

If you have an issue you need telephone support with, every Apple device comes with 30 days complimentary telephone support. Call AppleCare freephone on:
1800 80 40 62