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Support

Apple Authorised Service Provider Logo

Our Apple certified support team are ready to look after you and your Apple technology.

As an Apple Authorised Service Provider we offer full diagnostics using Apple tools, parts and software. Our Apple Certified Technicians perform all repairs in store or via Apple direct, so you can rest assured your machine is in safe hands. And as an Apple Authorised Service Provider, any in-warranty or AppleCare repairs will be handled free of charge. If you are not sure if your Mac is under warranty, a member of our Xpert Bar staff will be able to find out for you.

We offer:

  • Diagnostics
  • Service on iOS & Mac (in warranty and out of warranty)
  • Software Support
  • Hardware Support
  • WEEE Recycling

Labour fees are charged in two tiers

  • Tier 1: €69 covers diagnostics
  • Tier 2: +€40 covers hardware services
  • Data Transfer: €40

Appointments

As of March 2018 all of our stores operate on an appointment only system for all service requests. You can book an appointment for service via Apple's service portal at  https://locate.apple.com/ie/en/ - this will direct you to all the available service centres in Ireland, choose your local Compu b store and an available time slot. Please note you will need your Apple ID and password in order to do this. If you call in to store without an appointment we cannot guarantee service and you may be advised to return at a later time when an appointment is available.

For iOS repairs, Mac repairs and general inquires submit your query on our contact form.